Your Fall Wardrobe Starts Here.
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No code needed. Your discount is automatically applied at checkout. Shop early while your favorites are still available.
Frequently Asked Questions
Everything you need to know about ordering, shipping and returns.
How long does delivery take?
Orders are processed within 1–2 business days. Transit typically takes 5–7 business days, giving an estimated delivery time of 6–9 business days from the date of purchase.
For more information, please visit our Shipping Policy .
How much does shipping cost?
We offer free shipping on all orders within the United States. No minimum order value is required.
For full details, please visit our Shipping Policy .
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking number to follow your Virella order from dispatch until delivery.
What is your return policy?
We accept returns within 30 days of delivery.
Items must be unworn, unwashed and returned in their original condition with all tags attached.
For full details, please visit our Return & Refund Policy .
How do I return an item?
Contact our customer care team with your order number and the reason for your return.
Email us at support@virella.com and our team will guide you through the return process.
You can also view our Return & Refund Policy .
Can I cancel my order?
Yes. Orders can be cancelled within 24 hours of being placed.
Please contact us as soon as possible at support@virella.com and include your order number.